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Warranty With A Guarantee

Warranty is about product but what matters more is how warranty claim is honored. So, SensaSwitch offers not just warranty but product warranty with conduct guarantee.

 

Product Warranty is that SensaSwitch shall provide buyer a product which is free from any kind of manufacturing defects. In case any product gets defective within warranty period SensaSwitch shall replace/repair it free of cost on defective product being provided to SensaSwitch at its specified service center / address. 

 

Conduct Guarantee is that SensaSwitch shall conduct itself in most polite, prompt and principled manner to honor buyers warranty claim. Buyers warranty claim shall be automatically processed on buyer sharing purchase invoice by whatsapp or email. SensaSwitch shall fully support buyer in making sure that warranty claim is processed smoothly as per stated warranty claim process and warranty terms. Please click here to check warranty terms and conditions in detail.

Warranty Claim Process is initiated and proceeds as below

  1. Buyer shares invoice or order number with date by whatsapp or email. SensaSwitch checks and confirm warranty status to buyer.  

  2. On receiving warranty confirmation buyer sends the defective product back to SensaSwitch at mentioned address and shares the return parcel booking receipt with SensaSwitch.  

  3. SensaSwitch requests buyer to confirm items returned. On buyers confirmation of items returned SensaSwitch sends the warranty replacement at buyers billed address within 1-2 business days and shares parcel tracking details with buyer.

Important Warranty Contacts 

  • Whatsapp : 98140 55314 (9am-6pm, Monday-Saturday)

  • Email : contact@sensaswitch.co.in

  • Address: 71A, Shekhpura, Nr Punjabi University Patiala PB 147002

Special Warranty Offer is applied on direct purchases from SensaSwitch shop on this website. Under this special warranty offer, the warranty on water sensors is extended to two years from date of invoice, where as warranty on main control unit remains to be one year only. Special warranty is printed on purchase invoice along with other benefits of buying direct from SensaSwitch. Please click her to check all direct buy benefits.

Owner's Word & View